Eligibility requirements
- A baseline score (or qualifying diagnostic) must be documented before the guarantee window begins.
- Required study activity must be completed consistently throughout the program period.
- A qualifying follow-up result must be provided within the active guarantee window.
How participation is evaluated
- Practice completion and test attempt records.
- Review behavior on missed and flagged questions.
- Use of assigned study workflows versus incomplete or partial usage.
What can invalidate eligibility
- Missing baseline documentation.
- Insufficient activity relative to required thresholds.
- Follow-up score outside the guarantee window.
- Inability to verify that qualifying conditions were met.
If conditions are met and score does not improve
If a student satisfies all published requirements for a qualifying plan and still does not meet the defined improvement standard, Budy.Study will honor the guarantee based on the active purchase terms.
Questions about your case
Email guarantee@budy.study with the plan, study timeline, and relevant score documentation so the request can be reviewed quickly.